Shipping policy

Shipping Policy – Shadow Origin

All Shadow Origin products are made to order. This allows us to maintain quality control and reduce waste.

Processing Time:
Orders are typically processed and produced within 2–7 business days before shipping.

Shipping Time:
Once shipped, orders usually arrive within:
• USA: 3–7 business days  
• International: 7–21 business days  

Shipping times may vary depending on location, product availability, and seasonal demand.

Tracking:
Once your order ships, you will receive a confirmation email with tracking information.

Incorrect Address:
Please make sure your shipping address is correct at checkout. Shadow Origin is not responsible for orders sent to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages:
If your package appears lost or significantly delayed, please contact us and we will assist you in locating your order. Shadow Origin is not responsible for carrier delays once an order has shipped.

Customs & International Orders:
International orders may be subject to customs fees or import taxes. These charges are the responsibility of the customer.

Questions:
For shipping questions or concerns, please contact us at [YOUR SUPPORT EMAIL].